Privacy Policy for motivesinmovement.com
1. Introduction
At motivesinmovement.com (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner, in accordance with all applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our services.
We are firmly dedicated to privacy-first principles and believe in complete transparency regarding how we manage your data.
2. Scope of This Policy and Role as Data Controller
This Privacy Policy applies to all personal data collected through your use of motivesinmovement.com, whether as a visitor, customer, or registered user. We act as the Data Controller for the personal data you provide, meaning we determine the purposes for which and the manner in which your personal data is used.
3. Categories of Data We Process
We may collect and process the following categories of personal data to provide and improve our offerings:
a. Usage Data
Information about how you access and use our website, including:
– IP address
– Browser type and version
– Time zone setting and location
– Referring websites
– Clickstream data
– Session duration
– Pages viewed
b. Account Data
Data provided during account creation or service registration, such as:
– Full name
– Email address
– Postal and billing address
– Telephone number
c. Profile Data
Data related to your interactions and preferences, including:
– Purchase history
– Feedback and reviews
– Website behavior
– Custom preferences
d. Communication Data
Information that arises from your communications with us, such as:
– Customer support tickets
– Email correspondence
– Webform submissions
– Live chat logs
e. Technical Data
Device-specific information used to ensure website functionality:
– Device type and model
– Operating system
– Internet service provider
– Screen resolution
– Browser plug-ins
f. Transaction Data
Information required to complete orders and manage customer delivery:
– Payment method
– Billing information
– Transaction history
– Delivery address
g. Preference Data
Information about your preferences for receiving marketing communications and product interests:
– Subscription preferences
– Opt-in/opt-out status
– Communication frequency
– Interests and engagement behavior
4. Legal Bases for Processing Personal Data
In compliance with GDPR, we only process your data where a legal basis exists. These may include:
– Consent: When you explicitly agree to the processing of your personal data (e.g., for receiving newsletters).
– Contractual Necessity: When processing is essential to perform a contract with you (e.g., fulfilling orders).
– Legal Obligation: When processing is necessary to comply with a legal requirement.
– Legitimate Interests: When processing is in our legitimate interest and not overridden by your privacy rights (e.g., to improve website performance or prevent fraud).
5. Your Data Protection Rights
We respect your rights under both GDPR and CCPA, and acknowledge the following rights concerning your personal data:
– Right of Access: You may request confirmation and access to the personal data we hold about you.
– Right to Rectification: You may ask us to correct or update inaccurate or incomplete personal data.
– Right to Erasure: You may request deletion of your personal data, subject to applicable legal exceptions.
– Right to Restrict Processing: You may request limits on how we process certain data.
– Right to Data Portability: You may request we transfer your data to another controller in a structured, machine-readable format.
– Right to Object: You may object to certain types of processing, including direct marketing.
– Rights under CCPA: California residents may exercise specific rights including the right to know, delete, and opt out of the sale of personal information.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement a range of technical and organizational safeguards to protect your personal information:
– Encryption: All data transmitted to or from motivesinmovement.com is encrypted via Secure Socket Layer (SSL) technology.
– Access Controls: Only authorized personnel have access to personal information.
– Data Backups: Regular and secure backups are conducted to prevent loss.
– Security Training: Staff receives ongoing training in data security standards and best practices.
7. International Data Transfers
Your personal data may be stored or processed outside of your country of residence. Where such transfers occur, we ensure compliance with applicable regulations through standard contractual clauses approved by relevant data protection authorities and adhere to regional data protection standards to lawfully transfer personal data internationally.
8. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. The timeframes below indicate our typical retention practices:
– Usage and Technical Data: Retained for 12 months for analytic purposes
– Account and Profile Data: Retained for the duration of the customer relationship and 7 years after account closure for legal compliance
– Communication Data: Retained for 3 years following your last communication with us
– Transaction Data: Retained for 7 years for tax and accounting obligations
– Preference Data: Maintained for as long as your consent remains active
9. Cookie Policy
motivesinmovement.com uses cookies and similar technologies to enhance site performance and user experience. The categories include:
– Essential Cookies: Necessary for the operation of our site (e.g., login sessions, shopping cart).
– Functional Cookies: Enhance website functionality (e.g., remembering preferences).
– Analytics Cookies: Help track website usage for improvement purposes (e.g., Google Analytics).
– Performance Cookies: Measure and improve the effectiveness of our services and marketing campaigns.
10. Cookie Management and Regulatory Compliance
We provide users with full control over their cookie preferences via a cookie consent banner. You may opt in or out of specific categories of non-essential cookies in compliance with GDPR and CCPA. For further control, you may also modify your web browser settings to delete or block cookies at any time.
Do Not Track (DNT) signals are recognized and respected per applicable CCPA requirements.
11. Children’s Data Protection
We do not knowingly collect or process any personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at [email protected], and we will take appropriate steps to delete such data from our systems.
12. Changes to This Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal obligations. Users are advised to review this page regularly for the latest information regarding our data protection practices. Where material changes are made, we will notify users via methods deemed appropriate including direct notification or a prominent notice on motivesinmovement.com.
13. Contact Us
If you have any questions about this Privacy Policy, your data, or would like to exercise your privacy rights, please contact us at:
Email: [email protected]
Website: motivesinmovement.com
We are committed to full compliance with applicable data protection laws and are available to address any concerns regarding the handling of your personal data.